Sip and Ship

After perusing these reviews there seems to be a few themes: sometimes rude staff, markup on USPS cost, and delightful coffee. As a box holder since 2015, I'll tackle the most challenging ones first. Owner and CEO, Diana, runs a tight... um... ship. She lives and breathes the culture of the business, attracting and retaining amazing staff and appropriately removing those that don't fit. If I understand it correctly, it appears that there's not much room for a business to work with the USPS, specifically (wholesale pricing for markup), and the 20-30% markup seems to hit some people hard because Sip & Ship charges for... service? Pretty sure that's how business works. She has better terms with other shippers (even the devil: UPS) so maybe that's an option for some. Then there's the coffee. I go out of my way for the Herkimer coffee and others seem to agree. Also appears that few have a problem with the PRICE of the coffee, and I suspect that the markup on that product far exceeds...

They did a wonderful job gift wrapping at an economical price. They also helped me repack my packages and were able to reduce the price by half! Thanks!

I had to send a camera back to the manufacturer for fixin! Sip and Ship were awesome, they took time to package the thing really carefully, checked it all over, and gave me a solid price on the shipment. They even held the UPS guy back a minute or two so it could get on the truck that evening! Top Notch.